Case studies
Housing professionals deserve a safe workplace
Every day, owners, managers, leasing agents, and maintenance teams navigate nonpayment, criminal activity, mental-health crises, and escalating conflicts — with limited resources and significant personal risk.
Eviction is a last resort, not a first response
Research from the Becker Friedman Institute found that landlords commonly allow multiple months of nonpayment before pursuing eviction — demonstrating that eviction is often a last resort rather than a first response. Many housing providers work extensively with residents before ever taking legal action.
Meanwhile, the risk keeps growing
Workplace violence remains a growing concern. Property managers and housing staff across the country have been threatened, assaulted, and even killed while performing routine job duties: serving notices, collecting rent, enforcing lease terms, or responding to resident complaints.
In Washington State, housing providers face additional challenges navigating complex regulations while receiving little guidance or support when confronted with dangerous situations. Frontline housing professionals — more than 82% of whom are women — are often expected to deliver difficult notices and manage high-risk situations without the protections available to other public-facing professions.
Safe communities require safe housing professionals.
We believe property owners and onsite staff deserve a voice in the policies that affect their safety. It’s time to create balanced solutions that protect residents while ensuring housing professionals have the tools, resources, and support necessary to do their jobs safely.
Join the movement.
Share your story. Advocate for change.