Your story matters
The leasing office was never supposed to be a front line. Tell us what you’ve seen.
Apartment employees are increasingly functioning as unarmed first responders in settings never designed for that role — and policymakers are barely acknowledging it. Your firsthand experience can change that.
Why we collect stories
If we want a serious housing conversation, we need to widen the frame and ask different questions:
- How often are property staff threatened, assaulted, or killed on the job — and why don’t we track that data with the urgency we apply in hospitals or schools?
- What would clear workplace-violence standards for multifamily housing look like, and why haven’t OSHA or state labor agencies issued them?
- How can complaint systems protect tenants and staff from retaliation while respecting due process?
- When will we rebuild enough mental-health and supportive-housing capacity so the most acute cases are treated early — instead of exploding in apartment corridors?
You don’t have to be pro-landlord or anti-tenant to see the imbalance. The people who keep buildings running are part of the housing ecosystem too.
This doesn’t mean tenant protections should be scrapped, and it doesn’t mean people with mental illness should be demonized. It means policy should match reality — and reality starts with your story.
Share your experience
Your information will only be viewed by No Say, No Law Alliance staff. Your story will only be shared publicly if you have given permission in the form above.